Kia India announced a new “Satisfaction Guarantee Scheme” for new customers purchasing the Kia Carnival MPV. Under this program, vehicle owners unhappy with their purchase would have the option to return the MPV to the automaker. But there is a catch. A vehicle can only be returned within the first 30 days of its purchase. In addition, the odometer must not exceed the 1500 km mark and must be free from physical damage, malfunctions and pending claims.
The plan covers 95 percent of the showroom’s cost.
Kia can only be returned within the first 30 days of purchase.
Kia claims this plan applies to all types of carnival and covers 95 percent of the pre-showroom cost and overhead costs incurred by the owner for registration and finances. While returning the vehicle, it is necessary for the vehicle owner to provide his consent for the vehicle to be transported. At the same time, the financer’s also requires a No Objection Certificate (NOC).
Kia Carnival launched last year in India and it is available in three versions: Premium, Prestige and Limousine. It is powered by a 2.2-litre diesel engine that generates 197 bhp and 440 Nm of torque, mated to an eight-speed automatic transmission.
Speaking about the industry’s first initiative, Tae-Jin Park, CSBO, Kia India said: “Last month, we introduced our new brand goal to inspire consumers with products and services, and their experiences. With the brand. Satisfaction Guarantee “The first step in achieving this purpose is designed to deliver a premium Kia ownership experience to our customers, with peace of mind prioritized during these testing times. The growing popularity of our class-leading MPV has been very encouraging for us and this initiative aims to further enhance customer confidence in Kia Carnival. ”