VinFast Auto India, which is the Indian subsidiary of global electric vehicle powerhouse VinFast, has taken an important step to solidify its presence in the Indian EV market. VinFast has partnered with myTVS, the largest multi-brand automobile service company in India, to provide service across India with the opening of 120 extended service workshops. This will ensure customers have seamless and quality post after-sales support as VinFast continues to expand in India.
This partnership is part of VinFast's overall approach towards adding to its future dealership and charging infrastructure to ensure customers are provided simple access to good quality maintenance and service, thereby increasing confidence in EV adoption in India.
Key Highlights of the VinFast–myTVS Partnership
- Nationwide Service Reach: myTVS will offer VinFast customers comprehensive service coverage, leveraging its vast network to deliver consistent support across urban and semi-urban areas.
- State-of-the-Art Workshops: Equipped with genuine parts, advanced diagnostic tools, and trained technicians for quick, reliable repairs.
- Technology-Driven Services: The collaboration will integrate myTVS’ digitally powered after-sales platform for transparent, convenient service booking and tracking.
- EV-Focused Support: The workshops will cater specifically to the needs of electric vehicles, aligning with VinFast’s mission of sustainable mobility in India.
Leadership Speaks on the Partnership
Speaking about this collaboration, Pham Sanh Chau, CEO of VinFast Asia, commented, "VinFast is committed to delivering high-quality vehicles at the right price and unquestionable after-sales service. The partnership with myTVS reinforces our long-term commitment to the Indian market to ensure customers get the best standards of service and the whole journey of sustainable mobility transition in India."
Natarajan Srinivasan,jada, CEO of myTVS, added,
"We are excited to partner with VinFast while they plan to launch their innovative EVs into India labelling error here in India. This partnership enables VinFast to quickly, scale the market while utilizing our digitally powered service framework to harness and support the evolving Indian automobile sector."
What This Means for EV Customers in India
For customers, this means:
- Easier access to genuine VinFast service and spare parts.
- Quick turnaround times for servicing and repairs.
- A transparent, tech-enabled service experience.
- Confidence in after-sales support, which is crucial for first-time EV buyers.
As VinFast continues to grow in India, this partnership with myTVS will play a pivotal role in building customer trust, ensuring reliability, and supporting India’s EV ecosystem. With its clear focus on quality service and customer satisfaction, VinFast is positioned to become a significant player in India’s electric vehicle market.
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